| Do you convert slides, photos, film and video? |
Yes, we can convert virtually any type of media. Don't see it listed? No problem, just call us tollfree at 888-777-1630 |
| What won't you accept? |
We're not able to accept Beta Max,8 Track tapes or audio reels. |
| How long does it take to complete the process? |
Our normal turnaround time for small orders is 2 business days. If you need it sooner, just ask - we offer rush service! |
| What's the best way to ship my film/slide/photos to you? |
We can send you a shipping box, or you can pack your own. Make sure you protect the contents with bubble wrap, and insure your package. For more information, click on "Get Started," then click on "shipping." |
| Do you offer rush service? |
Yes, we can turn most orders around in 24 hours with a 20% rush fee ($25 min) |
| Can I mix videos, film, slides and photos in the same order? |
Yes |
| What's the limit to how many film and videos I can send you? |
There's no limit! |
| What about using a local provider versus ATV Video Transfer? |
At ATV Video Transfer, we prides ourselves on having the most advanced equipment, and the experienced people who know how to get the best possible images out of what you send us. In fact, many "providers" send their work to us. Plus, this is all we do - and we do it well! |
| How can I know how much home video footage is on each video tape? |
We can review and provide a detail quote once we see the tapes you send us. |
| About how many videos fit on one of your DVDs? |
You can fit up to 2 hours on a DVD |
| Are you able to combine film and video on a DVD? |
Yes, after the transfer they can be edited together for $115 an hour (min. 1 hour) |
| How many minutes of footage are on one of my home movie reels? |
It depends on the size of the reel. There is about 4 minutes per 50 feet. |
| How many feet of that film will fit on one of your DVDs? |
1500 feet |
| I have broken film or videotapes, can you fix it? |
We can repair broken or damaged VHS tapes. |
| Do you transfer PAL and SECAM videos? |
Yes, but only if the videos are VHS format. |
| Do you have a limit on how many slides you can scan? |
No |
| What do you charge for a custom Photo Montage on DVD? |
$1.49 per slide/photo plus setup fee |
| How do I view my images online? |
Yes, we can load up to 500mb on your own personal private website. We charge an extra $99/year. |
| Will your DVD work in any DVD player? |
Absolutely |
| Can you add my own music to my DVD? |
Yes! |
| How much music do I need to send to you? |
That depends on how many photos you are sending us. You can estimate based on having a photo or image on screen for about 5 seconds. |
| Can I view my materials before you turn them into a DVD? |
Soon - We are adding this feature |
| How Do We Do It? |
First, we perform physical cleaning: remove dust and debris from the film. Next, a cleaning and lubricating agent is applied. This cleaner helps keep the film hydrated and pliable, as well as filling in small scratches and giving the film a light protective coating, which gives the capture a "wet gate" like appearance. During this process, we inspect the film, add leader if necessary, and repair torn sprocket holes, tears, or bad splices. Also, at this point we will combine small reels together onto one large archival reel(s) for more compact and safe storage.
Next, we transfer your movies to a digital tape, utilizing a CCD (charged coupled device) or Digital Chip. This proven process delivers far superior quality than traditional transfer methods. Each reel is monitored by hand, from start to finish. This takes longer to do, but we believe the results are worth the effort. It provides much higher quality than a normal projector, and our customers comment that the results look much better than it ever did through a projector. |
What is optical stabilization
|
This service will virtually elminate the shaking and bouncing cause by handheld shot. Image we can actually improve the video you shot of your wedding vows 25 years ago. How is this done? By dynamically cropping or cutting the each side of each frame. The results are amazing. See our sample here |
| Can I order extra copies? |
Yes!. There are no copy restrictions so you can also make as many copies on your own as you like. We do have volume discounts. |
| Can I get my 8mm film back in an editable form? |
Yes! We will transfer full quality "uncompressed" AVI files from your 8mm and Super8 reels to a 2.0GB USB External Hard Drive. This hard drive does not require a "wall plug" to power it up. You only need your computer and the USB cable that comes with it. |
| I know how many reels I have, but how does that translate into feet? |
Use this chart to help you calculate the number of feet of film you have.
| Reel Diameter |
|
Feet of Film |
| 3" |
|
50 feet |
| 4" |
|
100 feet |
| 5" |
|
200 feet |
| 6" |
|
300 feet |
| 7" |
|
400 feet |
| 8" |
|
600 feet |
| 10" |
|
800 feet |
| 12" |
|
1200 feet |
| 14" |
|
1400 feet |
|
| How much film fits on one DVD? |
Approximately 700-800 feet of film will fit on 1 DVD. |
| How should I label and package my film for shipment? |
To prepare your reels for transfer, group and organize them by film type. 8mm and Super8 film reels can be on the same order as long as they are grouped together by type of film. Number each reel in the order they should appear on the DVD. Provide a Title for the DVD and a name/chapter point for each reel (be sure to note the reel# and name/chapter point up to 25 characters per reel). |